Netgear WiFi routers are one of the most preferred choices for people who need access to a blazing-fast internet connection. Similarly, there are always chances of internet-related issues. Netgear router not connecting to modem is one of them. With this being said, we have mentioned some of the best troubleshooting steps in this post that’ll help you get rid of this issue. So, don’t wait any further and read on.
Fixed: Netgear WiFi Router Not Connecting to Modem
Use an Ethernet Cable to Connect Your Devices
Before you do anything else, we suggest that you eliminate the wireless connection that you’ve made between your Netgear router and modem. Instead, opt for an Ethernet connection. Using an Ethernet cable to connect your WiFi devices will ensure that they stay connected.
Power Cycle Your Netgear WiFi Router
When it comes to Netgear routers, you need to ensure that they are free of technical glitches. Otherwise, you’ll come across similar issues to the one that you’re facing right now. To get rid of technical glitches, it is recommended that you power cycle your Netgear router on regular intervals.
Here is how to power cycle your Netgear WiFi device:
- Disconnect all the WiFi-enabled devices connected to your router.
- Unplug your router from the wall socket and wait for some time.
- Then, plug the WiFi router back into the wall outlet and turn it on.
If power cycling your router doesn’t resolve the issue at hand, then try power cycling your modem as well. In case that doesn’t work either, then give the next hack a shot. Otherwise, you’ll also come across issues like routerlogin.net not working.
Update the Firmware of the Router
An outdated firmware is one of the most commons reasons why your router not connecting to modem. Thus, make sure that you update the firmware of your Netgear WiFi router to avoid any further technical issues.
After updating the firmware to the latest version, try to connect your WiFi devices. Is your Netgear router not connecting to modem even after all the efforts? Chances are that your Internet Service Provider was the culprit all this while.
Call Your Internet Service Provider
There is a possibility that the reason why you’re facing the Netgear router not connecting to modem issue is because of an issue from the end of your ISP. Therefore, waste no more time in contacting your Internet Service Provider.
Confirm whether the issue is from his side or not. In case it is, then ask him to fix it. If even your ISP fails to fix the internet issue, then it is recommended that you reach out to our technical experts immediately.
Reset Your Netgear WiFi Router
Have none of the aforementioned steps helped you in troubleshooting the Netgear router not connecting to modem issue? If yes, then resetting the router is your last resort.
Follow the instructions mentioned below to reset your Netgear WiFi router:
- Power on your Netgear WiFi router after plugging it into the wall socket.
- Locate the Reset button on your home router.
- Once found, take an oil pin, toothpick, paper clip, or any other sharp object.
- Insert the sharp object in the Reset hole and press the button.
- Hold the Reset button for a couple of seconds before releasing it.
In this manner, you’ll easily be able to restore your Netgear WiFi router to its factory default mode.
After resetting your Netgear router, connect it to the modem, and perform routerlogin.net setup from scratch. In case you face any issues while trying to do so, don’t hesitate to reach out to our technical experts.